If you have been scammed in Singapore, the most important thing to know is this: help exists, and you are not alone.
After the shock fades, most victims face three urgent problems:
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securing bank accounts and preventing further losses
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dealing with financial damage caused by the scam
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rebuilding stability — emotionally and financially
This page gathers official Singapore resources that can help you stabilise your situation and start rebuilding.
Every organisation listed here is legitimate and recognised by Singapore authorities.
1. Immediate Scam Response (24-Hour Support)
Priority: Securing your accounts and reporting the incident immediately.
When fraudulent transactions are involved, time matters. Reporting a scam early increases the chances that suspicious transactions may be traced or frozen.
ScamShield Helpline — 1799
Singapore’s official anti-scam hotline.
📞 1799 (24 hours)
🔗 https://www.scamshield.gov.sg
You can call ScamShield to:
report scam attempts
verify suspicious calls or messages
receive advice on immediate next steps
For many victims, this is the fastest starting point for guidance.
Singapore Police Force (SPF) e-Report Portal
📄 File a police report online:
🔗 https://www.police.gov.sg/e-services
Submitting a police report provides:
an official case reference number
documentation often required by banks
formal reporting of the scam for investigation
Banks may request your police report number when reviewing fraudulent transactions.
National Anti-Scam Centre (NASC)
🔗 https://www.police.gov.sg/media-hub/police-life/2021/11/the-anti-scam-centre---a-collaborative-approach-against-scams
The National Anti-Scam Centre (NASC) works with banks and financial institutions to:
trace fraudulent transactions
freeze scam-related bank accounts
disrupt scam syndicates
Although victims usually interact through banks or the police, NASC plays a critical role behind the scenes in scam investigations.
Bank Emergency “Kill Switch” Hotlines
| Bank | Emergency Hotline |
|---|---|
| DBS / POSB | 1800-339-6963 |
| OCBC | 1800-363-3333 |
| UOB | 6255-0160 |
2. Debt Management & Financial Restructuring
Priority: Managing financial damage after a scam.
Some victims experience significant unsecured debt after falling victim to scams such as:
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investment scams
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job scams
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impersonation scams
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fake trading platforms
Singapore offers several structured support channels to help individuals regain financial stability.
Credit Counselling Singapore (CCS)
🔗 https://ccs.org.sg
Credit Counselling Singapore is a non-profit organisation that helps individuals manage debt responsibly.
One of their key programmes is the Debt Management Programme (DMP), which may allow:
consolidation of unsecured debts
lower interest rates
structured monthly repayment plans
negotiation with creditors
Because CCS operates as a non-profit social service agency, its counselling services are generally focused on helping individuals assess their financial situation and explore practical repayment options.
This can be different from engaging private debt consultants or restructuring firms, which may charge significant consultation or service fees for similar guidance.
For individuals who do not qualify for bank Debt Consolidation Plans (DCP) due to credit score or eligibility requirements, CCS is often considered a neutral starting point to explore structured repayment options.
Credit Bureau Singapore (CBS)
🔗 https://www.creditbureau.com.sg
Your Credit Bureau Singapore report provides an overview of your financial credit profile, including:
credit score rating
repayment history
active credit facilities
recent loan or credit enquiries
Reviewing your credit report can help you understand your financial standing before negotiating with banks.
Moneylenders Credit Bureau (MLCB)
The Moneylenders Credit Bureau records loans issued by licensed moneylenders.
The report shows:
outstanding moneylender loans
borrowing exposure across lenders
repayment records
Checking both CBS and MLCB reports gives a clearer view of your financial obligations.
3. Career Support & Training Allowances
Priority: Rebuilding financial stability through employment and upskilling.
For some individuals, recovering financially may involve career changes or skill upgrading.
Singapore offers several government-supported programmes to support this transition.
SkillsFuture Career Transition Programme (SCTP)
🔗 https://www.skillsfuture.gov.sg/sctp
The SkillsFuture Career Transition Programme supports mid-career individuals who want to transition into new industries.
Eligible participants may receive:
training allowances of up to $3,000 per month
full-time training support
courses lasting up to 24 months
This allows individuals to focus on reskilling while maintaining some financial support.
SkillsFuture Jobseeker Support Scheme
🔗 https://www.skillsfuture.gov.sg
This scheme provides financial support for individuals who are actively searching for employment.
Eligible participants may receive:
up to $6,000 over six months
structured job search support
career advisory services
Workfare Skills Support (WSS)
🔗 https://www.wsg.gov.sg/home/
Workfare Skills Support helps lower-income workers upgrade their skills through:
higher training subsidies
course fee support
cash awards upon course completion
These programmes can help individuals rebuild income capacity after financial setbacks.
4. Emotional Support & Social Assistance
Priority: Protecting mental health during recovery.
Experiencing a scam can cause significant emotional stress. Many victims experience:
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anxiety and fear about finances
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shame or guilt after the incident
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difficulty discussing the situation with family members
Seeking support can help make the recovery process more manageable.
Samaritans of Singapore (SOS)
📞 1767 (24 hours)
💬 WhatsApp: 9151-1767
SOS provides confidential emotional support for individuals experiencing distress or crisis.
SupportGoWhere
🔗 https://supportgowhere.life.gov.sg
SupportGoWhere helps Singapore residents check eligibility for government assistance such as:
ComCare financial assistance
CDC vouchers
U-Save rebates
social support programmes
Mindline.sg
Mindline.sg is a Singapore-based mental health platform offering:
anonymous self-assessment tools
stress and anxiety management resources
guided mental wellness exercises
Disclaimer (Again)
The organisations, hotlines, and programmes listed on this page are provided for informational purposes only.
After The Scam is not affiliated with, endorsed by, or officially connected to any of the organisations or government agencies mentioned, including banks, counselling organisations, or government support programmes.
All links provided direct readers to publicly available official resources that may assist individuals dealing with scams, financial distress, or recovery-related issues in Singapore.
While every effort has been made to keep the information accurate, policies, contact numbers, and programme details may change over time. Readers are encouraged to verify information directly through the official websites of the respective organisations.
The content on this page is not financial, legal, or professional advice, and the use of any services or organisations listed here is entirely at the reader’s own discretion.
Author X afterthescam.sg | Scam Recovery Singapore Survivor
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